Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
There are a number of ways to respond to messages in eDesk. You can decide to send manual responses, AI responses, pre-written templates, and…
Your sender's name will mask the From email address inside the recipient's email client. This guide will walk you through the process of…